The Future of Global Healthcare: Insights for 2021

Gartner predicts that as we move into 2021, there will be three shifts in the global economy: a shift to new technologies, a shift away from globalization, and a shift towards personalization.

The first of these is what we will talk about here: technology. Gartner believes that by 2021, the way healthcare is delivered and consumed globally will have shifted significantly, with four key trends shaping this change from consumer-centricity to patient-centric care delivery models. From connected health monitoring devices to personalized digital health records, from AI for clinical decision support systems to artificial intelligence (AI) for individualized treatment planning and diagnosis, and finally, from medical research at academic institutions to applied research driven by real-world data.

These trends will be felt by patients, providers and payers alike. Patients can expect to see more convenient, affordable and personalized care. Providers need to shift from a volume-based to a value-based care delivery model while also leveraging new technologies such as AI to improve patient outcomes and reduce costs. Payers must find ways to differentiate themselves in an increasingly competitive market while still ensuring that patients access the latest treatments and therapies.

Technology is changing how healthcare is delivered and who is delivering it. Gartner predicts that there will be a significant increase in the number of jobs requiring health informatics skills over the next few years as hospitals, clinics, and other healthcare organizations move towards more employee-centred care models.

Not surprisingly, these three shifts will significantly impact the types of healthcare organizations that are successful in 2021 and beyond–and equally important for companies to keep in mind is how their business strategies need to change accordingly. Gartner believes it will be much easier for health systems focused on population health management; integrated delivery networks (IDNs); accountable care organizations (ACOs), and independent practice associations (IPAs) like IPC, IPA or Kaiser Permanente to succeed than those still focusing primarily on volume-based contracts with payers such as private insurers or Medicare Advantage plans. Get to know with Mahmoud Khattab on dignityhealth.org